Event Introduction

Field Service & Mobile Workforce Management 2008 ( FSMW 2008 ) is an exclusive event designed to help decision-makers improve the efficiency of their field and mobile workforce operations.

This two day event has been produced specifically to help you:

• Meet and learn from other efficiency-focused projects
• Hear first-hand accounts of successful implementations
• Understand the latest services and solutions
• Gain an insight into the most effective management strategies
• Network in luxurious surroundings

AND, providing you meet our qualification criteria, ATTENDANCE IS FREE (including accommodation). To start an application for a free delegate place go straight to registration otherwise, read on to find out more...

A myriad of potential pitfalls await any field service or mobile project. The 6th annual FSMW aims to provide delegates with practical guidance around the three key areas of strategy , management and implementation .

Delegates will be provided with an end-to-end view from expert practitioners with real-life experience in bringing successful mobility projects to fruition AND will gain rapid understanding of the services and solutions on offer to help.

The FSMW 2008 programme:
At the heart of FSMW 2008 is a two-day conference with two distinct streams, one looking at Field Service Management and the other at Mobile and Flexible Working. Over the course of the two days our panel of expert speakers will examine the major implementation and technology issues and uncover 'best practice' for key areas of field service and mobile workforce management including:

• Agreeing an effective mobile strategy
• Defining an accurate training programme to get maximum productivity from your mobile workforce
• Managing changes to the mobile workforce more efficiently
• Producing an accurate and reliable reporting process

Who should attend?
FSMW 2008 has been designed for senior decision makers in field service and mobile management, operations and IT who are sourcing field and mobility upgrades or seeking to implement a brand new enterprise mobility solution for the first time. The programme has been specifically designed as a cutting edge forum for those organisations that are planning live projects within the next 3-18 months.

In addition to the two-day conference the key field service and mobility issues will be discussed in a series of interactive round-table discussions and one-to-one consultative meetings with solution providers .

The 2008 speakers include:

Webster Springer, Programme Director, Alfred McAlpine

Kevin Young, Group Infrastructure Manager, Belron

Martyn Capes, Head of ITT improvement, Amey

Graeme Clark, Email/Collaboration Manager, ISOS Web Services, Standard Life Employee Services Limited

Steven Sumner, Health and Safety policy advisor, Local Government Employers

Stuart Ballantyne, National Engineering Manager, RBS Insurance

Richard Umney, Fujitsu Services, CTO, Telecoms. Media and Utilities, Fujitsu Services

Stuart McHenery, Systems Development Manager, Innserve

Register
Attendance is free providing you meet our qualification criteria, if you would like a place at this event start an application now

ADVISORY BOARD

This event has been validated and researched with a broad range of Operations, IT and field workers from across a variety of organisations. We are grateful for the ideas they have provided us with for the speakers and the programme content. In particular our special thanks go to the following for their invaluable input:

Ken Citrine, Head of Operations - Roads Telent Enterprise Services

Richard Luke, Field Network manager, Anglian Water

Vic Falcus, Head of ICT Service Management, Staffordshire County Council

Sarah Bissex, Field Operations Manager, Dwr Cymru Welsh Water